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Aston Carter Accounts Receivable Manager in Southfield, Michigan

Aston Carter is seeking an Accounts Receivable Manager for a client based in Southfield, MI.

Description:

This position will be a Senior AR manager role that will have oversight over Cash Applications and Billing. There are currently a total of about 20 employees between those two teams and a manager that leads each. This person will be responsible for the overall functionality and strategic vision for those 2 groups within the AR team. They will help create process improvements and ensure the teams are handling their work. They will also be in charge of the internal controls for the department as well as problem solving.

This AR group is very high volume managing roughly $2 billion in receivables a year. The amount of invoicing/billing is also extremely high volume. They go through 150,000 invoices per month. A good majority of their billing and cash application is done through an electronic lock box process as well. This person will have to be able to handle improvements and processes for a very high volume type of environment. They use a system specific to their industry called Trux. This role will be crucial in process improvements for cash applications and billing.

Responsibilities:

  • Foster collaboration with locations across the US

  • Assist in reviewing and resolving problem accounts

  • Provide training or schedule site meetings as needed

  • Ensure a strong customer service focus and responsiveness to inquiries

  • Serve as an escalation point for managers and provide additional support when necessary

  • Collaborate with the cash receipts team on research related to cash application or adjustments

  • Ensure all functions adhere to robust internal control with regular follow-up meetings

  • Work closely with IT to ensure the operating system supporting cash application and billing functions are running optimally

  • Oversee billing management to ensure accuracy and timely submission and delivery of customer invoices

  • Understanding the requirements for both Commercial and Residential invoices

  • Manage the Accounts Receivable (A/R) team to process cash receipts promptly and accurately

  • Provide reporting for company trends related to volume growth, invoice delivery methods, etc.

  • Act as the Business/Process Owner for the Lockbox (Customer Payments) and Online Customer Payment Portal

  • This role includes managing office operations at the local location, including supplies and maintenance

  • Update, maintain and monitor key performance indicators (KPIs) and metrics to track performance

  • Ensure timely responses for all internal and external audit requirements

  • Prepare presentations for monthly, quarterly, and annual reviews with executive management and general managers

  • Undertake other projects and responsibilities as required by management (Mergers & Acquisition)

  • Monitor the escheatment process as it pertains to AR

  • Oversee the AR Reconciliation team and provide strategy on how to reduce credit balances on accounts

  • Assist business operations while ensuring efficient and internal control-compliant procedures

  • Develop policies and procedures for managing the transition of acquired companies and their accounting processes

Skills:

Accounts receivable, Reconciliation, Cash application, Reporting, Billing, cash posting, cash applications

Additional Skills & Qualifications:

  • 4+ years of experience working in a leadership AR position.

  • Microsoft office skills, excel required.

  • Working in an environment that had a very high volume of invoices per month/week will be required. This is 10,000-20,000 a month.

    About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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