Description

Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Business Development Manager - Amazon Hub Pickup & Returns Points (Italy).

Amazon Hub Pickup & Returns Points vision is to provide every customer, in every geography, a safe and reliable delivery and returns location in close proximity to where they live or work. We currently serve millions of customers across thousands of locations, including Amazon Lockers and Counters. Our goal is to ensure equivalent or better shipping speeds, pricing, and product selection that customers have grown to love from package delivery directly to their doorstep.

Amazon Pickup & Returns Points, including Amazon Locker and Counter, are innovative delivery solutions and the Business Development Manager will be responsible for developing the network of location providers suitable as hosts for Lockers and Counters, Amazon’s own pickup point network. Creating long-lasting relationships with strategic partners across Italy is fundamental to the expansion plans for the program and for delivering an outstanding customer experience. Maximizing these partner relationships helps our business to grow, expanding Amazon's delivery network and providing more convenience and selection to our customers. We are seeking a Business Development Manager to build out our network of location partners. You will efficiently negotiate terms and close deals with premium partners. Internally, you will work with functions that cut across the organization including technology, marketing, transportation and customer service, to drive great customer experience for our program and innovation of Pickup & Returns solutions.

The successful candidate will be analytical and detail-oriented, possess communication skills, and be comfortable working independently. Candidates must demonstrate a track record for creative problem solving, strategic thinking, and success in all phases of business development including prospecting, acquisition, integration and retention of partners.

Key job responsibilities

• Drive the business development strategy for network expansion and optimization of Pickup and Returns points (Locker and Counter) in Italy

• Build partner management frameworks that allow for scalable management of store network performance, making sure that delivery and concessions performance exceed targets

• Innovate new solutions for our customers, deepening the conviction that Hub Pickup and Returns is a strategic delivery service for Amazon customers and a real alternative to home delivery

We are open to hiring candidates to work out of one of the following locations:

Milan, MI, ITA

Basic Qualifications

• Bachelors degree required

• Proven experience driving strategic alliances and partnerships for business

• Proven leadership skills and experience

• Excellent written and oral communication skills required

• Relevant experience in performing data analysis

• Ability to multi-task and prioritize multiple work-streams

• Proven track record of taking ownership and driving results

• Ability to establish credibility and work with business and technical owners

Preferred Qualifications

• Understanding of SQL

• Experience leading cross-functional groups to orchestrate and successfully complete deals

• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units

• Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps

• Experience communicating effectively across a broad range of stakeholders in document writing

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.