Additional Information Salary: Competitive

Job Number 24083930

Job Category Housekeeping & Laundry

Location Glasgow Marriott Hotel, 500 Argyle Street, Glasgow, Scotland, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Join Our Team as a Housekeeping Supervisor!

Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Glasgow Marriott Hotel is looking for a Housekeeping Supervisor to join our Housekeeping team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service.

About Us: The Glasgow Marriott Hotel is undergoing an exciting refurbishment in 2024, bringing modern comfort and style to the city center. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, our hotel offers a vibrant and welcoming environment for both guests and staff. Join us and be part of our transformational journey.

Why Marriott? At Marriott, you will join a global community and the #1 leader in Hospitality. Be inspired by what's possible, discover your future, and become the best version of yourself. At Marriott… Be you.

The Impact You’ll Make: As a Housekeeping Supervisor, you will ensure staff works together as a cohesive team, optimizing service and meeting guest needs. Adhering to company safety and security policies, you will maintain high standards of uniform and personal appearance. Your role will involve inspecting guest rooms and public areas, ensuring cleanliness meets our high standards.

Key Responsibilities:

• Inspect guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

• Assist Housekeeping management in managing daily activities.

• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

• Document and resolve issues with discrepant rooms with the Front Desk.

• Prepare, distribute, and communicate changes in room assignments.

• Communicate issues to next shift.

• Complete required paperwork.

• Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Who We Are Looking For: We seek an enthusiastic, motivated individual with experience in a similar role within the hospitality or travel and tourism industry. The ideal candidate is a team player, fast learner, adaptable, and possesses exceptional attention to detail, interpersonal, and communication skills. You should be:

• Proactive and reliable

• Responsible and highly motivated

• Skilled in effective communication and negotiation

• Flexibility, problem-solving skills, and multi-tasking ability

• Previous experience as Housekeeping Supervisor preferred

Perks You Deserve:

• Discounted stays and food and beverage offerings at Marriott hotels worldwide

• Free use of the Glasgow Marriott Leisure Club facilities

• Access to discounts, rewards, and perks with top brands

• Free meal during shifts

• Staff parking during shifts

• Learning & Development opportunities

• Employee Assistance Programme

• Dedicated benefits website

A Little More About Us: Marriott International boasts over 500 global locations, continually advancing the art of hosting to ensure brilliant travel experiences for our guests. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and meticulous details. Together, we will innovate and reinvent the future of travel.

Apply now to start your journey with Marriott!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.